Table of Contents
Description
JazzCash Mobile Account is an actual bank account that is tagged with your mobile number and can be operated through your phone. Through this Mobile Account, you can enjoy complete freedom of accessing financial services anywhere, anytime!
More importantly, you don’t have to rely on traveling to a Bank branch, waiting in queues, or completing any documentation. The Mobile Account menu works on all types of mobile phones – the smartphone is not required. Customers can make deposits or withdrawals through any Mobilink Microfinance Bank Branch, Jazz Franchise or Business Center and JazzCash Agents spread across Pakistan.
How Can I Call Jazz Cash Helpline
Register your Mobile Account
JazzCash Mobile Account can be registered on any network mobile number:
- Biometric-verified Jazz and Warid customers can self-register their Mobile Account simply by dialing *786# and entering their CNIC Issuance date mentioned on the CNIC.
- Other network customers can register their Mobile Account through biometric verification by visiting the nearest JazzCash Agents, Jazz Franchise, Experience Center or Download the Mobile App to self-register for a Mobile Account from the comfort of their home.
Setup your personal MPIN
Upon successful registration:
- Jazz and Warid customers can dial *786# or use Mobile App to create their desired 4 digit MPIN.
- Other network customers can create their MPIN through Mobile App.
- All transactions made from Mobile Account are secured with this 4 digit MPIN. If you ever forget your MPIN, please call 4444 from Jazz or Warid number or 021-111-124-444 from any other number to reset your MPIN.
Start using your Mobile Account!
In order to make a transaction from your Mobile Account:
Jazz and Warid consumers can dial *786# anytime anywhere and follow the steps to complete any transaction. Jazz and Warid customers can also use their Mobile Account through Mobile App.
Other network customers can use their Mobile Account through Mobile App only.
All your transactions will be accompanied by a digital receipt which will be sent from 8558.
Need any further assistance? Please call JazzCash Helpline on 4444 from your Jazz number or 021-111-124-444 from any other number. JazzCash Mobile App is available on both iOS and Android devices.
Deposit money into your Mobile Account
Once your Mobile Account registration is complete, you can deposit money free of cost from any JazzCash Agent. To locate your nearest JazzCash Agent, please write ‘B’ in an SMS and send it to 2179 (free), dial *786*0*1#, or search here
In addition, if you already have a Bank account, you can transfer money instantly from your Bank Account by using a funds transfer facility through Online Banking or ATM. All you need to do is select ‘Mobilink Microfinance Bank’ (formerly Waseela Microfinance Bank) as the receiver Bank and use your Mobile number as the account number.
Whether you deposit from a JazzCash Agent or through Bank, funds will be credited to your account instantly and you will receive a confirmation SMS from 8558.
Contact Information
Customer Helpline: 4444 (From your Jazz number)
Retailer Helpline: 1344 (From your Jazz number)
UAN: 111-124-444 (With Area Code)
Email: complaints@jazzcash.com.pk
UAN Customers Helpline
021-111-124-444
Retailers Helpline
1344